Q. Do you post out tickets if I book on line?
A. No, if you book online then your tickets are sent to the email address that you specified when making the booking. We don't post tickets.

Q. Do I have to book or can I just turn up?
A. You can turn up and you will probably get a ticket, however if you want to be guaranteed a particular time then we recommend that you book in advance.

Q. What's the maximum age for a Child Ticket?
A. Children's tickets are for ages 12 and under. Children must be accompanied by an adult although the adult doesn't have to skate!

Q. If I have booked tickets and can't make it, what happens?
A. Tickets for Cork on Ice are like cinema tickets, no exchange or refunds, if you cannot make it we suggest that you try and give (or sell!) your tickets to someone else.

Q. Is it suitable for young children?
A. Cork on Ice has a special rink for children. It is separate from the main rink and supervised by our staff, this area is suitable for children of about 3 years and upwards.

Q. Do you provide skates and what is your largest size?
A. Skates are provided and included in the price. Our largest size is 14.

Q. Are you insured if I fall and injure myself?
A. Cork on Ice is a fully insured event. This is an Ice Rink and there is a strong likelihood that you may fall. You skate at your own risk, we cannot be responsible for injuries sustained as a result of ice skating.

Q. Is there food available at the venue?
A. Yes, The Market Stalls provide a great selection of farmers' market type food, it's reasonable and fantastic quality and best of all it's all local.

Q. Is there an admission fee if I'm not skating?
A. There is no charge for entry to the event.

Q. Is there parking at the venue?
A. Yes, we have parking at the venue for both cars and coaches for patrons of the event.

Q. Can I bring my own skates?
A. Yes you are welcome to bring your own skates.

Q. Do you provide safety equipment?
A. We have a limited number of sets of helmets and elbow & knee pads available. We recommend safety equipment while skating and you are free to bring your own.

Q. What clothing should I wear?
A. You are advised to wear warm light clothing if possible. Do bring a change of socks just in case and be sure at wear gloves while skating.

Q. Is Santa visiting?
A. Santa will make the odd appearance, but he won't have time for photographs and parcels.